Frequently Asked Questions
Everything you need to know about our organic beauty rituals.
Are your products 100% organic?
Yes, all Nefertari Organics products are formulated with 100% certified organic ingredients, free from synthetic fragrances, parabens, and harsh chemicals.
Do you test your products on animals?
Absolutely not. We are a strictly cruelty-free brand and do not test any of our formulations or raw ingredients on animals.
What is your shipping policy?
We offer standard shipping worldwide. Orders within the domestic US typically arrive in 3-5 business days, while international shipping can take 10-15 business days.
Can I return a product if it doesn't suit my skin?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product for a full refund or exchange, provided it is at least 50% full.
Are your glass bottles recyclable?
Sustainability is at our core. All of our primary packaging is made of recyclable glass, and our outer boxes are made from post-consumer recycled paper.
How should I store my organic skincare?
Since we do not use synthetic preservatives, we recommend storing your products in a cool, dry place away from direct sunlight to maintain the potency of the botanical extracts.